Customer Stories • 3.03 MIN PLAY

Prognosis is an absolute game-changer for Asurion

IR Media

Written by IR Media

Find out why Adam Geffner, Principal Architect at Asurion, thinks Prognosis is an “absolute game-changer.” Adam discusses how Prognosis gives them a holistic overview of their UC environment, helping them easily identify root-cause, collaborate across teams and solve issues faster.

Topics: Communications Alert automation Customer experience Performance management Proactive troubleshooting High availability Real-time monitoring Contact Center Case Study Avaya Video

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