Customer Stories • 3.03 MIN PLAY

IR is an absolute game-changer for Asurion

IR Media

Written by IR Media

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Find out why Adam Geffner, Principal Architect at Asurion, thinks IR's solutions are an “absolute game-changer.” Adam discusses how IR gives them a holistic overview of their UC environment, helping to faster identify the root-cause of issues, collaborate across teams and solve tickets faster.

Topics: Communications Alert automation Customer experience Performance management Proactive troubleshooting High availability Real-time monitoring Contact Center Case Study Avaya Video

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