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Real-time Payments

Are you experiencing...

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Failed Real-Time Payments Eroding Customer Trust?

When payments fail in real time, customers feel it in real time. A single missed transaction isn't just revenue lost — it's trust lost, and in instant payments, trust is everything.
Revenue Risk

Slow Resolution When Seconds Matter?

Real-time means no buffer. No overnight batch to fix it in. When something goes wrong, your team needs to see the root cause now — not after customer complaints reach your CEO.
Limited Visibility

Blind Spots Across Multi-Vendor Payment Flows?

 Your real-time payments stack spans schemes, switches, and vendors. Each has its own console. None of them give you the end-to-end view you actually need.
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Compliance Pressure With No Time to Breathe?

Real-time payments are among the most heavily monitored transaction types on the planet. You need auditable evidence, on demand — without slowing down the payments themselves.

DRIVE PERFORMANCE ACROSS EVERY REAL-TIME PAYMENT

Real-time payments demand real-time intelligence. IR Transact gives your payments and operations teams the visibility, speed, and depth to keep every transaction flowing — and turn payment data into business advantage.

Easily Identify and Resolve Issues

Monitor the health of your real-time payments with a simple view into queue status, transaction volumes, and bottlenecks. Spot anomalies as they develop and get ahead of potentially disruptive events before they impact the customer.

Easily Identify and Resolve Issues

Understand Your Entire Payments Environment

View detailed, historical transaction information to easily investigate and identify the root cause of issues. Customize dashboards to display the information most important to you, and set up on-demand reporting to stay ahead of the game.

Understand Your Entire Payments Environment

Turn Payments Data Into Business Advantage

Every transaction is a data point. IR Transact turns detailed, historical transaction information into business insights — uncovering opportunities to grow your business and sharpen decisions across every payment type.

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Deliver the best experience 

with IR Transact

Security, Compliance, and Control - Built In

IR Transact is powered by Prognosis — Integrated Research’s industry-leading intelligence platform for real-time, high value and card payment environments.

Prognosis provides deep, real-time visibility across complex, high volume ecosystems, helping teams understand performance, pinpoint issues, and take action with confidence.

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Regulatory

CAPABILITIES BUILT FOR REAL-TIME
PAYMENTS PERFORMANCE

Purpose-built for the complexity, speed, and scale of modern payments environments. IR Transact gives your teams the depth behind the dashboards — with granular intelligence at every stage of the payment flow.

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End-to-End Payment Flow Visibility

Track every detail of your real-time payment workflows — from initiation to settlement — across schemes, switches, and vendors, in one unified view.

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Real-Time Transaction Monitoring

Continuously monitor queue status, transaction volumes, and bottlenecks. Spot anomalies as they develop — before they impact the customer.

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Dynamic Thresholds & Alerts

Stay in control of your payments ecosystem with dynamic thresholds and alerts tuned to your environment, so your team acts on signal, not noise.

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Root-Cause Analysis

View detailed, historical transaction information to investigate and identify the root cause of issues quickly — with the granular depth internal dashboards don't provide.

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Multi-Vendor Coverage

One tool to monitor and manage multiple vendor solutions across on-premises and cloud deployment models — so fragmentation becomes a performance advantage, not a blind spot.

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See how IR delivers performance at scale

Get a Demo

USE CASES

Payments teams use IR Transact to protect revenue, deliver seamless customer experiences, and turn transaction data into business advantage.

Proactive Payment Health Management

Spot anomalies as they develop across queue status, transaction volumes, and bottlenecks — and act before disruption reaches the customer.

Powered by the Prognosis platform

IR Collaborate is powered by Prognosis — Integrated Research’s industry-leading intelligence platform for unified communications and contact center environments.

Prognosis provides deep, real-time visibility across complex, multi-vendor ecosystems, helping teams understand performance, pinpoint issues, and take action with confidence.

Platform

We Connect to the Platforms Your Team Relies on

Your real-time payments stack is multi-vendor by necessity. Your intelligence shouldn't be. IR Transact sits above your payments estate — unifying ACI Worldwide, FIS, and the rest of your payments vendor ecosystem into one real-time view.

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Solutions

ACI Worldwide

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Solutions

FSI

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Solutions

HP

Resources to help you evaluate and plan

Guides, webinars, and product resources to help you understand
capabilities, use cases, and best practices.

Transact

Observability Signals Explained: Metrics vs Logs vs Traces - Which Signals Matter Most?

Transact

Top Observability Tools Comparison 2026: SMBs vs Enterprise Platforms

Transact

Monitoring to Observability: A Complete Guide for Enterprise Systems in 2026

Transact

Best AI Observability Tools: What your teams really need

Transact

Observability Signals Explained: Metrics vs Logs vs Traces - Which Signals Matter Most?

Transact

Top Observability Tools Comparison 2026: SMBs vs Enterprise Platforms

Transact

Monitoring to Observability: A Complete Guide for Enterprise Systems in 2026

Transact

Best AI Observability Tools: What your teams really need

Experience IR
Transact in action

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