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“IR shows me what’s currently going on, as well as what has been going on, at different times of the day or week. Because we have this historical data, we get deeper insight into performance, which means we can get better at spotting anomalies and keeping on top of things.”
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"With Prognosis, we can proactively prevent future outages for all our customers. Being able to do that in under 5 minutes - that’s powerful."
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“IR Transact allows us to offer value-added services to our clients, like ProAlert, which allow us to address incidents quickly and ensure the quality of service our clients expect.”
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“IR gives us capacity to get alerting and real-time monitoring of our systems that we haven't seen prior to this - it's definitely something that's been useful for our organization,”
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