Technical Support
Submit a Support Case
Need to raise a support case? You can email our team where you can raise your case with our Support Teams.
Software Downloads
Stay up to date with our latest software downloads. Get the most recent IR software installers and patches.
Product Help
Get access to comprehensive product help when you’re navigating through our software. Product help is where our R&D team have documented every section of the product.
Contact our Global Support Teams
Americas
+1 800 942 7382 (toll free)
+1 303 390 8780
8:00am to 5:00 pm
MST* (UTC - 7)
Monday to Friday
Europe
+44 1895 817 877
8:30am to 5:00pm
GMT* (UTC)
Monday to Friday
Asia Pacific
+61 (2) 9921 1524
9:00am to 5:30pm
AEST* (UTC +10)
Monday to Friday
support@ir.com