---
title: IDC Innovator in UC&C - How we did it
description: The latest IDC report, IDC Innovators named IR's Prognosis solution as an Innovator in unified communications and collaboration management solutions.
---

[Communications & Troubleshooting Solutions Blog | IR ](https://www.ir.com/blog/communications)

# [IDC Innovator in UC&C - How we did it](https://www.ir.com/blog/communications/idc-innovator-in-ucc-how-we-did-it)

 Written by [Anna Byrne – Head of Global Marketing](https://www.ir.com/blog/communications/author/anna-byrne) | Nov 30, 2016 3:00:00 PM

The latest IDC report, IDC Innovators named IR's Prognosis solution as an Innovator in unified communications and collaboration management solutions. Prognosis provides business critical insights and ensures continuity-critical systems deliver high availability and performance. Here's what it took IR to get the badge of honor.

## UC&C Interoperability

Interoperability is a non-negotiable when it comes to unified communications monitoring. It can be the difference between identifying a fail point immediately and scrambling for answer that may not be correct. It's not enough to simply be multi-vendor compatible. IDC Innovator recognizes IR's enablement of interoperability as a critical innovative feature.

## Real-time Visibility, Insight & Control

To have a comprehensive communications experience, monitoring must be real-time. There's nothing innovative about retrospective reporting. Equally having three layers of damage control: the transparency to see what's going on, the insight to pinpoint triggers and being able to stop a problem in its tracks puts IR ahead of the pack.  
*“Enterprises and Service Providers can deploy IR Prognosis to bring real-time visibility, insight and control to complex, multi-vendor UC and contact centers.”* - Rich Costello, Senior Analyst, IDC.

## 100% Software-based Probeless Design

Many monitoring solutions require probes to analyze unified communication traffic across a network. However, IR's unique probeless design has all the great features of a probe based analysis: full visibility across the entire UC environment, including SBCs, routers, and Wi-Fi access points but without the cost and time constraints. 

## UC&C Innovators must have Unique Intellectual Property

Unique IP plays a critical role in driving innovation in any organization. IDC acknowledges leaders who invest in research and development and this recognition is a testament to the tireless, hard work and dedication IR's R&D team make. 

*IDC is a leading analyst firm and the IDC Innovators reports present a set of vendors chosen by an IDC analyst within a specific market that offer an innovative new technology, a groundbreaking approach to an existing issue, and/or an interesting new business model. *

[Click here to download the full IDC Report now.](http://go.prognosis.com/download-idc-innovator-201611.html)

[View full post](https://www.ir.com/blog/communications/idc-innovator-in-ucc-how-we-did-it)

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