Webinars

Adaptive Leadership: Ensuring continuity to keep the business..

As Digital Solutions Director, Andrew leads the teams responsible for BT's portfolio...

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Payments Industry: Managing Through and Beyond the Changing...

There is not a single payment flow that has not been affected by what is happening in today's world. As we begin to shift from the unprecedented emergency to the new normal, organizations – from retail to banks – are adjusting quickly to the short and long-term impacts.

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Get the Recipe Right - IR Partner & Customer..

IR's Channel Team is back with another virtual event! Join us to get to know the IR team and learn how we can work...

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Keeping Customers Connected – Challenge or..

Due to the uncertainty COVID-19 has caused, many organizations are leading with caution – which includes travel...

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Prognosis for UC Live Demo [June 2020]

Join us for a live demo of Prognosis for UC with Annie Leduc, one of our Senior Solutions Engineers.

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The Rise of Real-Time Payments

Real-time payments is a gold rush of sorts – global financial institutions are racing to embrace it, but not everyone...

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Getting Remote Right: The importance of culture..

With the world moving to remote work overnight, organizations are facing a whole set of new challenges.

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10 Questions IT Leaders Ask to Keep the Modern..

COVID-19 has pushed the world to reevaluate the way we live – interactions with others, human connection, family...

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Get the Recipe Right - IR Partner & Customer..

IR's Channel Road Show is going virtual for Cinco de Mayo. Join us to get to know the IR team and learn how we can work...

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Maintaining Productivity and User Experience in a..

IR has joined forces with Avaya to provide insight and advice on how you can maintain business continuity, productivity...

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Payments Clarity and Certainty in Time of Crisis

The success of our world economy largely relies on human movement and consumer buying behavior. With an overall shift...

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Prognosis for UC Live Demo [April 2020]

Join us for a live demo of Prognosis for UC with Chuck Geisler, one of our Senior Solutions Engineer.

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Keep the modern workforce connected

Unified Communications has always been an important part of companies' digital transformation efforts due to its...

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Prognosis for UC Live Demo [February 2020]

Join Chuck Geisler, one of our Senior Solutions Engineers, to see a demo of Prognosis for UC, with live Q&A.

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Top Ten Predictions in Retail Payments for 2020

Today’s consumers are demanding more purchasing options and convenience than ever before. This has spurred a digital...

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What's your Prognosis? Don’t Let a Bug Take Down..

Just as people need proactive regular check-ups to ensure they stay in good health, it’s important for hospitals to...

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Prognosis for UC Live Demo [December 2019]

Join Chuck Geisler, one of our Senior Solutions Engineers, to see a demo of Prognosis for UC, with live Q&A.

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Collaboration or Frustration? [APAC | EU]

Join Kate Daley from IR and Jack Ye from GfK Research to take a deep dive into the UCC Survey Report and understand...

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Webinar: Collaboration or Frustration?

Join Stuart Matthewman from IR and Jack Ye from GfK Research to take a deep dive into the UCC Survey Report and...

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Prognosis for UC Live Demo [October 2019]

Join Chuck Geisler, one of our Senior Solutions Engineers, to see a demo of Prognosis for UC, with live Q&A.

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Prognosis for UC Live Demo [August 2019]

Join Chuck Geisler, one of our Senior Solutions Engineers, to see a demo of Prognosis for UC, with live Q&A.

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How to Ensure a Healthy UC Environment and Great..

Today’s UC and collaboration environments are highly complex, often spread across multiple locations using multi-vendor...

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The Journey to Microsoft Teams Deployment -..

To assist organizations deploying or considering Microsoft Teams we have developed a three-part webinar series, to tell...

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Prognosis for UC Live Demo [June 2019]

This monthly session provides an overview of Prognosis for UC. Hosted by one of our Senior Solutions Engineers, you'll...

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UC Network Monitoring & Troubleshooting [APAC..

Do you spend too much time trying to troubleshoot multiple UC network performance issues across single or multi-vendors...

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Prognosis for UC Live Demo [May 2019]

Join our monthly session for an live demo of Prognosis for UC, hosted by one of our Senior Solutions Engineers with...

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The Journey to Microsoft Teams Deployment -..

Having looked at the planning phase in session one of this series, we will turn our focus to the readiness phase. The...

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Prognosis for UC Live Demo [April 2019]

The monthly deminar for April will showcase 5 of the more advanced features of Prognosis.

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The Journey to Microsoft Teams Deployment -..

When Microsoft Teams was announced in March 2017, it left organizations grappling with the challenge of how they might...

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Prognosis for UC Live Demo [March 2019]

This monthly session provides an overview of Prognosis for UC. Hosted by one of our Senior Solutions Engineers, you'll...

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Optimize Contact Center Performance: Monitor >..

The Contact Center is the frontline to your customers - get this experience wrong and the consequences can be...

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Prognosis for UC Live Demo [February 2019]

Join Chuck Geisler, one of our Senior Solutions Engineers, for a live demo of Prognosis for Unified Communications. If...

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Prognosis for UC Live Demo [December 2018]

Join Chuck Geisler, one of our Senior Solutions Engineers, for a live demo of Prognosis for Unified Communications.

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Managing Microsoft Collaboration Environment

Managing a Microsoft collaboration environment can be challenging. With multiple technology vendors, across various...

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Cisco Unified Communications Troubleshooting..

Join our APAC Cisco Unified Communications webinar, hosted by an IR Solutions Engineer with live Q&A.

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HPE NonStop Troubleshooting

See how to monitor and troubleshoot your HPE NonStop environment to keep operations humming. Hear real-life case...

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Prognosis for UC Live Demo [November 2018]

For November's Deminar (the re-scheduled session) we will be sharing the latest updates from the Prognosis 11.5...

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Cisco Unified Communications Troubleshooting

Join our APAC Cisco Unified Communications monitoring webinar, hosted by an IR Solutions Engineer with live Q&A.

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Cisco HCS: What's new for Service Providers

This joint session with Cisco covered what is new for Service Providers as part of Cisco Hosted Collaboration Solution...

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Prognosis for UC Live Demo [October 2018]

Join a live demo of Prognosis for UC hosted by Stefan Rottbeck, one of our Senior Solutions Engineers. This session...

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Avaya Unified Communications Troubleshooting

Presenter: Alex Bahar Senior solutions Engineer APAC, Africa, Middle East

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How to optimize your Cisco collaboration..

This session will take a look at how to optimize your Cisco collaboration environment. With video playing a more...

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Prognosis for UC Live Demo [August 2018]

Watch this live demo of Prognosis for UC. Hosted by Chuck Geisler, a Senior Solutions Engineer, this session takes a...

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Better Customer Engagement Through Integrated..

Join Nemertes Research President Robin Gareiss, and learn how organizations are leveraging their UCC capabilities to...

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Prognosis for UC Live Demo [July 2018]

Join us for a live demo of Prognosis for UC. Hosted by Chuck Geisler, a Senior Solutions Engineer, this session will...

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Voice recording compliance in the new regulatory..

Voice compliance isn’t an IT issue or a Legal issue its everyone's issue. Join us if you record calls and want to...

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Microsoft Teams: Timing, Tools & Tips

Watch this webinar for an update on Microsoft Teams from David Branscome, Partner Technical Architect at Microsoft who...

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Webinar: Overcoming the Growing Pains of Video..

Presenter: Matthew Jackson | Senior Solutions Engineer IR

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Skype for Business: Troubleshoot Voice and Video..

Quality of experience is key to a successful UC environment and Skype for Business is no different. In this session we...

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Prognosis for UC Live Demo [May 2018]

Join us for a live demo of Prognosis for UC. Hosted by Dave Bottomley, a Senior Solutions Engineer, this session will...

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UC Deminar - APAC, Africa, Middle east, ANZ

Presenter: Sylvain Faure Senior solutions Engineer APAC, Africa, Middle East.

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Prognosis for Service Provider Live Demo

Join us for a live Deminar (a demo webinar) on Prognosis for Service Provider, with a specific focus on Cisco UC...

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Ensure Customer Experience Success with UC

Studies show that a bad customer experience can significantly damage the long term revenue potential of your client...

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UC Optimization for Pros (APAC timezone)

Presenter: Stephen Elliott, Director Marketing | Junaidy Laures, Senior Solutions Engineer

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Optimize your Cisco Collaboration Environment

Cisco deployments scale from SMB environments right up to enterprise, multisite global ecosystems. Regardless of the...

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Prognosis for UC Live Demo [March 2018]

Join us for a live demo of Prognosis for UC, hosted by a Senior Solutions Engineer from IR who will also be taking live...

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UC Optimization for Pros

In today’s business world, communication matters more than ever. People want to communicate in new ways everyday: more...

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Microsoft Teams and Skype for Business network..

Presenters: Timothy Lothering, Architect – Cloud Voice, Microsoft / Matthew Jackson, Senior solutions engineer IR

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Prognosis for UC Live Demo [February 2018]

Join us for a live demo of Prognosis for UC, hosted by a Senior Solutions Engineer from IR who will also be taking live...

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Skype for Business - Tales from the front line..

Presenter: Matthew Jackson, Senior solutions engineer IR / Andy Lau, Senior Consultant ESi Asia.

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Orange Business Services & Microsoft - Tales from..

Hear how OBS & IR help enterprise customers plan, deploy & operate Microsoft Skype for Business. With case studies and...

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2018 Unified Communications Trend Watch

2017 has been a big year in UC, the growth of AI, Microsoft's announcement Teams, Avaya exiting Chapter 11 and Cisco's...

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12 predictions for Unified Communications in 2018

UC moves quickly from on premise to cloud to mobility. Hear our predictions for 2018 including vendors like Microsoft,...

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Microsoft Teams and Skype for Business - the road..

When Microsoft launched Teams in 2016 many wondered what this would mean for Skype for Business. Join us to hear from...

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Prognosis for UC Live Demo [December 2017]

Join us for a live demo of Prognosis for UC, hosted by a Senior Solutions Engineer from IR who will also be taking live...

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Skype for Business & Microsoft Teams - Tales from..

Join to hear the latest on Skype for Business and Microsoft Teams. The differences, how they will work together, common...

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Prognosis for UC Live Demo [November 2017]

Join us for a demo of Prognosis for UC, hosted Dave Bottomley, Senior Solutions Engineer with IR who will also be...

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MiFID II and Call Recording Compliance

MiFID II is part of the EU’s revised Markets in Financial Instruments Directive impacting any organization providing...

• 1 MIN READ

Skype for Business: How to Deliver Faster ROI

Skype for Business success depends on the end-user experience and adoption. But how can you ensure this will work? Is...

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How cloud based tools can speed up Skype payback

“Measure twice and cut once” How network assessment and functional and stress testing can help your Skype deployment...

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Prognosis for UC Live Demo [October 2017]

Join us for a demo of Prognosis for UC, hosted Dave Bottomley, Senior Solutions Engineer with IR who will also be...

• 1 MIN READ

Payment transaction monitoring use cases

Monitoring POS or ATM transactions is complex. Here the latest in how industry leading Prognosis software helps large...

• 1 MIN READ

Prognosis for UC Deminar

Join us for a demo of Prognosis for UC, hosted Dave Bottomley, Senior Solutions Engineer with IR who will also be...

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Skype for Business: Drive Adoption and ROI

Many organizations are implementing or assessing Skype for Business. Adoption of the technology is critical to success...

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Evaluating Skype for business readiness

Skype for Business is transforming the UC landscape, but how can organizations effectively evaluate Microsoft's UC...

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Evaluating Skype for Business readiness - deeper..

Skype for Business is transforming the UC landscape, but how can organizations effectively evaluate Microsoft's UC...

• 1 MIN READ

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