Is poor system performance impacting your bottom line?

Manage and optimize complex card issuer and bank payment environments

The competition between card issuers and banks has grown exponentially in recent years. With so many options for consumers to choose from, it has never been more important for your organization to ensure satisfaction and security in order to retain customers and remain ‘top-of-wallet.’

Don’t let poor performance impact your reputation and, ultimately, your bottom line. Get the insights you need to improve the performance, productivity and reliability of your entire payments environment. By providing deep visibility, detailed analytics, alerting and rapid troubleshooting, Prognosis for Payments allows your organization to deliver a high level of service, minimize lost revenue and improve fraud protection, while achieving operational efficiency.

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Reduce lost revenue

Reduce lost revenue

Downtime due to poorly performing systems leads to a loss of transaction fees and dissatisfied customers. Don’t let avoidable problems impact your bottom line. Deep insights allow you to spot patterns, proactively prevent issues and keep payments flowing. 

Address fraud risks 

Address fraud risks 

Complete visibility, data drill-down and real-time reporting give you the insights you need to quickly analyze suspicious transaction activity and respond immediately, giving you and your customers peace of mind. 

Improve customer satisfaction 

Improve customer satisfaction 

Comprehensive monitoring, real-time alerts and dynamic thresholds allow you to pro-actively manage your environment, ensuring high up-time and exceptional service that keeps your customers happy, and keeps your card ‘top-of-wallet’. 

Optimize operational costs

Optimize operational costs

Managing multiple card products can be expensive. Identify problems and find solutions faster, streamline cross-team collaboration and maximize IT operational efficiency with rapid troubleshooting and end-to-end visibility across your entire payment systems.

Rabobank Monitors Transactions 24/7 with Prognosis

Rabobank is a global leader in banking and finance, authorizing 1.3 billion card transactions per year.

In order to retain their status as a global leader in an evolving marketplace, Rabobank knew they needed to provide operations and support 24/7. This required them to migrate some of their infrastructure to a new platform, without impacting their existing ecosystem.

To ensure smooth migration and provide customer support, Rabobank required a robust monitoring solution that retained all transactions.

View case study
Cabcharge

We wanted to make sure our system is not just available, but that it’s truly performing. And if issues occur, we can manage them efficiently and smoothly.

Andrew Skelton

Andrew Skelton

CEO @ Cabcharge

SPS

The role Prognosis plays in ensuring our system uptime and performance is vital. I’ll see a link is having issues and I’ll ask the team to investigate. I don’t even need to be at my desk. Prognosis gives us that vital ‘heads up’ and we find it extremely easy to pick up where the issue is.

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Henry Wright

Infrastructure & Capacity Services @ SPS

fifth third bank

We have been able to gain a more complete view into the performance of our core processing systems. “Now we how have more visibility into the transactions coming into each of our
gateways, for approval and decline rates, and the reasons for the errors.

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Bob Bartlett

CIO @ Fifth Third Processing Solutions

Improve your Prognosis

Deliver a better customer experience, maximize efficiencies and optimize systems with our suite of performance management solutions for Card Issuers and Banks.

Prognosis for Payments

Prognosis for Payments brings deep visibility to your entire payments environment.  With rapid troubleshooting, and comprehensive analytics and reporting, you can confidently deploy new technologies, solve issues faster, and improve the customer experience. Get proactive in your approach and optimize your payments ecosystem with Prognosis. 

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Prognosis for HPE NonStop

Prognosis for HPE NonStop gives you the insight your organization needs to ensure that your systems are running efficiently with the data and metrics you need to make proactive operational and business decisions.

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Prognosis is vendor agnostic and can support any platform. Commonly supported platforms include:

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