UC Optimization Guide for Pros

How to manage and optimize your unified communications environment
Ever wanted to reach higher? Do more than business as usual in the network tower? Cut out the time-consuming, mind-numbing tasks that fail to propel the organization forward? Then keep reading.
This guide is for every frustrated Network Administrator, under-appreciated UC Ops Manager, and overworked CTO. It's geared toward large enterprises, but there are plenty of takeaways for smaller players too. If you want to get the most out of your unified communications and collaboration systems, this read (or skim read) is for you. It’s is jam-packed with high-level and detailed UC best practices. We encourage you to share this guide with your team.
Introduction
With unified communications, you’re not just enhancing your company’s business communication, collaboration and productivity. You’re helping each and every employee succeed in their work. You’re making your customers happier. And you’re contributing to your company’s bottom line.
However, to fully realize these benefits and achieve maximum ROI on your UC investment, it’s critical to optimize your UC environment. That’s where UC best practices can help and why we’ve developed this guide.
In the pages that follow, we'll take you from understanding your UC needs and setting your goals, to reducing your environment’s risk and migrating to the cloud or hybrid path. We'll look specifically at the big vendors – things to watch out for and putting your plan B in place.
We choose the best ways to keep your finger on the pulse of all things UC and guide you on deciding which platforms are right for you. We'll even teach you how to troubleshoot your UC like a ninja.
We'll help you benchmark your performance today so you can easily see the gaps, fill them in, and measure the impact. We discuss empowering your network team and even ponder the notion of whether they can wear the digital transformation cape. Lastly, we take a look at market trends, share expert insights, and look to the future of UC.
To keep reading, download the guide >>>

Skype for Business Network Assessment just got a whole lot easier
Automated network testing and pre-assessment, without the headache of deploying network probes.
To help prepare organizations to move to Office 365 and Skype for Business Online, Prognosis combines automated Skype for Business network pre-assessment and testing, with deep troubleshooting capabilities to identify and resolve network capacity and capability problems in prospective Skype for Business environments.

Skype for Business Network Assessment just got a whole lot easier
Automated network testing and pre-assessment, without the headache of deploying network probes.
To help prepare organizations to move to Office 365 and Skype for Business Online, Prognosis combines automated Skype for Business network pre-assessment and testing, with deep troubleshooting capabilities to identify and resolve network capacity and capability problems in prospective Skype for Business environments.

Telindus: From Limited to Limitless
Telindus use Prognosis for UC (Service Provider Edition) for Cisco HCS, Skype for Business and UC Assessor across 25,000 UC seats.
“We save 2 hours every morning on our daily status reports alone. What used to be a manual sanity check from our engineers is now automated by Prognosis.”

Skype for Business Network Assessment just got a whole lot easier
Automated network testing and pre-assessment, without the headache of deploying network probes.
To help prepare organizations to move to Office 365 and Skype for Business Online, Prognosis combines automated network readiness assessment and testing, with deep troubleshooting capabilities to identify and resolve network capacity and capability problems in prospective Skype for Business environments.

Skype for Business Network Assessment just got a whole lot easier
Automated network testing and pre-assessment, without the headache of deploying network probes.
To help prepare organizations to move to Office 365 and Skype for Business Online, Prognosis combines automated Skype for Business network pre-assessment and testing, with deep troubleshooting capabilities to identify and resolve network capacity and capability problems in prospective Skype for Business environments.

Skype for Business Network Assessment just got a whole lot easier
Automated network testing and pre-assessment, without the headache of deploying network probes.
To help prepare organizations to move to Office 365 and Skype for Business Online, Prognosis combines automated Skype for Business network pre-assessment and testing, with deep troubleshooting capabilities to identify and resolve network capacity and capability problems in prospective Skype for Business environments.

Skype for Business Network Assessment just got a whole lot easier
Automated network testing and pre-assessment, without the headache of deploying network probes.
To help prepare organizations to move to Office 365 and Skype for Business Online, Prognosis combines automated Skype for Business network pre-assessment and testing, with deep troubleshooting capabilities to identify and resolve network capacity and capability problems in prospective Skype for Business environments.

Skype for Business Network Assessment just got a whole lot easier
Automated network testing and pre-assessment, without the headache of deploying network probes.
To help prepare organizations to move to Office 365 and Skype for Business Online, Prognosis combines automated Skype for Business network pre-assessment and testing, with deep troubleshooting capabilities to identify and resolve network capacity and capability problems in prospective Skype for Business environments.

The Future of Contact Centers
The Age of the Customer is now. Companies focused on end-to-end customer journeys, across multiple channels and touch-points, are building significant competitive advantage, measurable business benefits and realizing reduced customer attrition.

Call Recording Compliance Checklist
Many banking and finance organizations record calls made as part of day-to-day business operations. These calls are subject to a number of rules and regulations that differ between jurisdictions. How do you know which rules you fall under and how can you be confident you comply? This checklist will help highlight some of the critical areas in call recording compliance.

The Future of Contact Centers
The Age of the Customer is now. Companies focused on end-to-end customer journeys, across multiple channels and touch-points, are building significant competitive advantage, measurable business benefits and realizing reduced customer attrition.

Get on the road to Enterprise Voice
A guide to Skype for Business deployments. Skype for Business is forcing organizations to rethink their whole approach to unified communications. And not just because of improved work practices. The fact it's a software-based system is making everyone sit up and take notice.

The Future of Contact Centers
The Age of the Customer is now. Companies focused on end-to-end customer journeys, across multiple channels and touch-points, are building significant competitive advantage, measurable business benefits and realizing reduced customer attrition.

The Future of Contact Centers
The Age of the Customer is now. Companies focused on end-to-end customer journeys, across multiple channels and touch-points, are building significant competitive advantage, measurable business benefits and realizing reduced customer attrition.

The Future of Contact Centers
The Age of the Customer is now. Companies focused on end-to-end customer journeys, across multiple channels and touch-points, are building significant competitive advantage, measurable business benefits and realizing reduced customer attrition.

The Future of Contact Centers
The Age of the Customer is now. Companies focused on end-to-end customer journeys, across multiple channels and touch-points, are building significant competitive advantage, measurable business benefits and realizing reduced customer attrition.

Top 10 Payment Alerts All Merchants and Financial Institutions Should Use
During this session, we will focus on the top 10 critical indicators/alerts across the terminals, payments switch, processors, issuers, interchanges and loyalty card systems in your environment that will ensure your business continues as a well-oiled machine.

Top 10 Payment Alerts All Merchants and Financial Institutions Should Use
During this session, we will focus on the top 10 critical indicators/alerts across the terminals, payments switch, processors, issuers, interchanges and loyalty card systems in your environment that will ensure your business continues as a well-oiled machine.

Are you ready for Apple Pay and Tokenized Payments?
Apple Pay and tokenized payments have begun rolling out around the world. In Europe they are well underway and Australia and Singapore are starting up with mobile wallet technologies.

Top 10 Payment Alerts All Merchants and Financial Institutions Should Use
During this session, we will focus on the top 10 critical indicators/alerts across the terminals, payments switch, processors, issuers, interchanges and loyalty card systems in your environment that will ensure your business continues as a well-oiled machine.

Top 10 Payment Alerts All Merchants and Financial Institutions Should Use
During this session, we will focus on the top 10 critical indicators/alerts across the terminals, payments switch, processors, issuers, interchanges and loyalty card systems in your environment that will ensure your business continues as a well-oiled machine.

Top 10 Payment Alerts All Merchants and Financial Institutions Should Use
During this session, we will focus on the top 10 critical indicators/alerts across the terminals, payments switch, processors, issuers, interchanges and loyalty card systems in your environment that will ensure your business continues as a well-oiled machine.

Top 10 Payment Alerts All Merchants and Financial Institutions Should Use
During this session, we will focus on the top 10 critical indicators/alerts across the terminals, payments switch, processors, issuers, interchanges and loyalty card systems in your environment that will ensure your business continues as a well-oiled machine.

Top 10 Payment Alerts All Merchants and Financial Institutions Should Use
During this session, we will focus on the top 10 critical indicators/alerts across the terminals, payments switch, processors, issuers, interchanges and loyalty card systems in your environment that will ensure your business continues as a well-oiled machine.

NonStop X and the Future of NonStop

NonStop X and the Future of NonStop

NonStop X and the Future of NonStop

NonStop X and the Future of NonStop

NonStop X and the Future of NonStop

NonStop X and the Future of NonStop

NonStop X and the Future of NonStop

NonStop X and the Future of NonStop

Fifth Third Bank unlocks data

Get on the road to Enterprise Voice

Get on the road to Enterprise Voice

Get on the road to Enterprise Voice

Get on the road to Enterprise Voice

Get on the road to Enterprise Voice

Get on the road to Enterprise Voice

Get on the road to Enterprise Voice

Get on the road to Enterprise Voice

Be where your customers are

Be where your customers are

Be where your customers are

Get on the road to Enterprise Voice

Be where your customers are

Be where your customers are

Be where your customers are
