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Monitor and analyze payment transactions with IR Transact

The payments industry is evolving at a rapid rate. Organizations must find a way to effectively manage booming transaction volumes, the shift to cashless payments, new payment schemes and technologies, and higher customer expectations to remain successful in a competitive market.

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Seamless Payment Transactions

Simplify service management by using one tool to monitor and manage multiple vendor solutions, across on-prem and cloud deployment models.

600,000,000

Transactions Managed Daily

Over 5 Million People

Collaborate with Confidence

Optimize the commerce that connects our global economies

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Assure the transactions that keep you in business

Simplify the complexity of managing modern payments ecosystems to keep transactions flowing.

  • Streamline operations and reduce costs
  • Have real-time visibility of your transactions, no matter what vendor you’re using
  • Stay in control of your payments ecosystem with dynamic thresholds and alerts
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Deliver a seamless payments experience

Elevate customer satisfaction and improve retention by delivering a flawless payments experience, every time.

  • Find and fix problems before they impact customers with rapid troubleshooting
  • Ensure successful deployments and optimal performance across all payment types
  • Reduce downtime and optimize service levels
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Turn transaction data into actionable insights

Uncover unparalleled insights into transactions and trends to help you make better business decisions.

  • Use customizable dashboards to see the information most important to you
  • Translate complex data sets into straightforward, digestible representations
  • Understand how your environment is performing
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Real-Time Payments

Ensure your real-time payment systems and improve customer satisfaction.

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High Value Payments

Get complete visibility across your large value and high priority transactions.

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Card Payments

Deliver real-time intelligence and actionable insights from your digital transaction data.

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Hear more from our Customers

We wanted to make sure our system is not just available, but that it’s truly performing. And if issues occur, we can manage them efficiently and smoothly.

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Andrew Skelton

CEO @ Cabcharge

 

We have been able to gain a more complete view into the performance of our core processing systems. Now we have more visibility into the transactions coming into each of our gateways, for approval and decline rates, and the reasons for the errors.

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Bob Bartlett

CIO @ Fifth Third Processing Solutions

 

SPS has a considerable demand for monitoring all transaction processing systems with a possible impact of up to 200,000 transactions being lost should our transactional systems not be processing for an hour.

With this in mind, SPS uses IR Transact to ensure that transactional monitoring, not just system and/or network monitoring, is at the forefront of our operational activities.

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HENRY WRIGHT

Senior Manager @ SPS

 

A couple years ago, we went through a conversion from one platform to another platform. We changed over hardware as well as software. Using IR Transact, we monitored everything in real time. We knew instantly when there was a problem.

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CHAD RODRIGUEZ

Director of Host Operations @ Computer Services, Inc

 

Resources & Digital Events

The true cost of payment system outages
Payments Blog • 4 MIN READ

The true cost of payment system outages

Outages are inevitable in the financial services space. The complexity and rapidly evolving nature of payments ...

 

Troubleshooting Microsoft Teams Calls that use Direct Routing

There are many intricacies in troubleshooting Microsoft Teams Calls. As an expert in that field Mark McPake will dive ...

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The rise of pay-by-bank and its effects on the payments industry

In recent years, pay-by-bank has emerged as a popular payment method that offers a convenient and secure way for ...

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Optimizing SLA Management for High-Value Payments

In the complex world of payment environments, managing service level agreements (SLAs) is critical to maintaining ...

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