Gartner names IR a 2016 Cool Vendor in Availability and Performance

Analyst firm selects innovative vendor for its creation of impactful solutions in the unified communications market

SYDNEY, April 21, 2016 – IR, the leading global provider of proactive performance management software for critical IT infrastructure and communications ecosystems, today announced that it has been named as a Gartner Cool Vendor in the “Cool Vendors in Availability and Performance, 2016”* report by Gartner, Inc., the world's leading information technology research and advisory company. The company was selected for its innovative and unique method to deliver visibility specifically into Microsoft Skype for Business voice calls, with readiness to provide the same insight for Microsoft Skype for Business Online.

Gartner’s Cool Vendors reports acknowledge companies that have developed truly innovative solutions in cloud computing, social, mobile, and information technologies. Each company is chosen for its potential to challenge conventional standards and influence IT investment.

IR Prognosis for Unified Communications provides operators with a more holistic view of their UC environment and allows them to quickly investigate granular data further when they are alerted of a particular end user encountering quality issues. Without the need for network intrusive probes, operators gain real-time visibility across multi-vendor platforms and the ability to understand the hop-by-hop voice path and specific devices that cause quality impairment. Beyond real-time problem resolution, Prognosis supports proactive prevention of issues as well as cost and user experience optimization.

“We’re honored to be named a ‘Cool Vendor’ by a distinguished organization such as Gartner for our solutions,” said Darc Rasmussen, Managing Director and Chief Executive Officer, IR. “As Skype for Business continues to generate strong user interest from enterprises of all sizes, our certified multi-vendor probe free approach to unified communications and contact centers ensures a reliable friction free and optimized user experience management.”

Gartner does not endorse any vendor product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About IR IR is the corporate brand name of Integrated Research Limited (ASX:IRI), the leading global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems. More than 1000 organizations in over 60 countries—including some of the world’s largest banks, airlines and telecommunication companies rely on IR Prognosis to provide business critical insights and ensure continuity-critical systems deliver high availability and performance for millions of their customers across the globe. For further information on IR, visit

*Gartner “Cool Vendors in Availability and Performance, 2016” by Cameron Haight, Vivek Bhalla, Colin Fletcher and Sanjit Ganguli, 19 April, 2016

Kevin Ryder
Tel: +61 2 9966 1066


Michelle Sieling
Finn Partners for IR
Tel: +1 415 541 0750