eBooks, Guides, & Reports

Collaboration or Frustration? Using UCC Applications in the..

eBooks, Guides, & Reports • 1 MIN READ

Cisco Unified Communications migration strategy and...

More organizations are choosing Cisco as their preferred platform for integrated unified communications (UC), collaboration, video conferencing and contact center solutions.

Whether your organization is considering a complete migration to Cisco, or an extension or upgrade of your current setup, this guide highlights critical areas to address along...

eBooks, Guides, & Reports • 10 MIN READ

Optimizing Cisco Unified Communications

With unified communications, you're not just enhancing your company's business communication, collaboration and productivity. You're helping each and every employee succeed in their work. You're making your customers happier. And you're contributing to your company's bottom line.

However, to fully realize these benefits and achieve maximum ROI on your Cisco UC investment, it's critical to optimize your UC environment. That's where UC best...

eBooks, Guides, & Reports • 30 MIN READ

Unified Communications Cloud Migration Checklist

Transitioning a unified communications system to the cloud may seem like a daunting proposal. Organizations have concerns about maturity, reliability, network capabilities, and feature parity.

Fortunately, cloud solutions have made significant improvements over the last 18 months. APIs are also gaining new features that enable partners to manage their environment more effectively.

eBooks, Guides, & Reports • 7 MIN READ

Troubleshooting Unified Communications Guide for Pros

Troubleshooting like a ninja

If troubleshooting was easy, everyone would be successful at it. There’s an art to UC troubleshooting and monitoring, and with the right tools and training, you can effectively combat your UC issues.

eBooks, Guides, & Reports • 20 MIN READ

Service Provider UC Monitoring Guide for Pros

How service providers can own UC optimization

It’s important for your team to have a positive and rewarding experience. As a UC service provider (SP), it’s your job to make sure your customers have a great experience, every time. Your customers come to you because they don’t want to deal with service issues – they want you to handle it.

eBooks, Guides, & Reports • 13 MIN READ

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Unified Communications Optimization & Management Guide for..

With unified communications, you’re not just enhancing your company’s business communication, collaboration and productivity. You’re helping each and every employee succeed in their work. You’re making your customers happier. And you’re contributing to your company’s bottom line.

However, to fully realize these benefits and achieve maximum ROI on your UC investment, it’s critical to optimize your UC environment. That’s where UC best practices...

eBooks, Guides, & Reports • 28 MIN READ

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