eBooks, Guides, & Reports

UCC Performance Management Key to Success for Internal and..

eBooks, Guides, & Reports • 16 MIN READ

Migrating to Cisco Unified Communications Platform..

More organizations are choosing Cisco as their preferred platform for integrated unified communications (UC), collaboration, video conferencing and contact center solutions.

Whether your organization is considering a complete migration to Cisco, or an extension or upgrade of your current setup, this guide highlights critical areas to address along...

eBooks, Guides, & Reports • 10 MIN READ

Multi-vendor Unified Communications Monitoring Guide for..

UC is a multi-vendor world

Though today’s UC environments vary in their use of the cloud, they also differ in which UC solutions they leverage. Microsoft, Cisco and Avaya hold the lion’s share of UC deployments globally.While Cisco and Avaya are long-time players, Microsoft has drastically disrupted the market in the past few years with the introduction of Skype for Business. One of the challenges with UC systems management is interoperability...

eBooks, Guides, & Reports • 20 MIN READ

IR Prognosis Call Recording Assurance

Call Recording Compliance Checklist

Many banking and finance organizations record calls made as part of day-to-day business operations. These calls are subject to a number of rules and regulations that differ between jurisdictions. How do you know which rules you fall under and how can you be confident you comply?

There are a number of things you can do to ensure you and your organization have the right tools and processes in place. This...

eBooks, Guides, & Reports • 4 MIN READ

Prognosis for Payments: Merchant Acquirers

Merchant Acquirers Maintain SLAs, Avoid Penalties & Proactively Inform in Real-time

Prognosis for Payments uncovers hidden information in payment systems. It enables faster root cause analysis through its deep troubleshooting capabilities. Prognosis customers reduce the frequency and duration of outages which helps avoid penalties due to unmet SLAs.

eBooks, Guides, & Reports • 2 MIN READ

Optimizing Cisco Unified Communications

Challenges with your Cisco environment? Download our Cisco UC Guide and troubleshoot like a BOSS!

A comprehensive guide on how to manage and optimize your Cisco unified communications environment. With unified communications, you're not just enhancing your company's business communication, collaboration and productivity. You're helping each and every employee succeed in their work. You're making your customers happier. And you're contributing to...

eBooks, Guides, & Reports • 1 MIN READ

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Transaction Manager

Do you need to maximize the performance of business critical OLTP environments? Now you can.

Take control with Prognosis Transaction Manager and gain vital performance management insight to: HP NonStop Transaction Manager Facility (TMF) and AutoTMF. Spot patterns in your data and stop problems before they happen.

HP NonStop Remote Database Facility (RDF). Keep disaster recovery and business continuity costs down.

eBooks, Guides, & Reports • 3 MIN READ

Prognosis JEE Application Performance Monitor

Meet service level agreements with confidence

With an increasingly diverse range of applications the ability to monitor the stability and performance of your Java EE applications is vital to meeting your service level agreements. Prognosis increases your core visibility within this complex environment by monitoring the entire network 24/7. You'll receive notice of any breached thresholds giving you the ability to get rapid insight in real time....

eBooks, Guides, & Reports • 2 MIN READ

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