eBooks, Guides, & Reports

UCC Performance Management Key to Success for Internal and..

eBooks, Guides, & Reports • 16 MIN READ

Migrating to Cisco Unified Communications Platform..

More organizations are choosing Cisco as their preferred platform for integrated unified communications (UC), collaboration, video conferencing and contact center solutions.

Whether your organization is considering a complete migration to Cisco, or an extension or upgrade of your current setup, this guide highlights critical areas to address along...

eBooks, Guides, & Reports • 10 MIN READ

IR Prognosis Call Recording Assurance

Call Recording Compliance Checklist

Many banking and finance organizations record calls made as part of day-to-day business operations. These calls are subject to a number of rules and regulations that differ between jurisdictions. How do you know which rules you fall under and how can you be confident you comply?

There are a number of things you can do to ensure you and your organization have the right tools and processes in place. This...

eBooks, Guides, & Reports • 4 MIN READ

Prognosis for Payments: Merchant Acquirers

Merchant Acquirers Maintain SLAs, Avoid Penalties & Proactively Inform in Real-time

Prognosis for Payments uncovers hidden information in payment systems. It enables faster root cause analysis through its deep troubleshooting capabilities. Prognosis customers reduce the frequency and duration of outages which helps avoid penalties due to unmet SLAs.

eBooks, Guides, & Reports • 2 MIN READ

Optimizing Cisco Unified Communications

Challenges with your Cisco environment? Download our Cisco UC Guide and troubleshoot like a BOSS!

A comprehensive guide on how to manage and optimize your Cisco unified communications environment. With unified communications, you're not just enhancing your company's business communication, collaboration and productivity. You're helping each and every employee succeed in their work. You're making your customers happier. And you're contributing to...

eBooks, Guides, & Reports • 1 MIN READ

IR Prognosis for Unified Communications

Take control of your entire UC environment.

Once UC becomes an integral part of your business you can't wait for problems to strike before you take action. You need to be proactive and ready to solve problems for people, not just processes.

That's easy to say, but in reality it can be difficult and time consuming as you try to correlate events with real-time network and user activity. The complexity of this is compounded when multiple vendors'...

eBooks, Guides, & Reports • 4 MIN READ

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Prognosis JEE Application Performance Monitor

Meet service level agreements with confidence

With an increasingly diverse range of applications the ability to monitor the stability and performance of your Java EE applications is vital to meeting your service level agreements. Prognosis increases your core visibility within this complex environment by monitoring the entire network 24/7. You'll receive notice of any breached thresholds giving you the ability to get rapid insight in real time....

eBooks, Guides, & Reports • 2 MIN READ

Prognosis Dynamic Load Balancing

Get the lowdown on system performance

How many of your staff can balance workloads between CPUs and disks to ensure your hardware resources are running at optimum levels? And even if they can, how long do you think it takes them to do this?

An inefficient system equates to higher operational costs. By automatically allocating new processes to CPUs and disks with the lightest workload, and removing inefficiencies in processes and swap volumes,...

eBooks, Guides, & Reports • 3 MIN READ

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