eBooks, Guides, & Reports

UCC Performance Management Key to Success for Internal and..

eBooks, Guides, & Reports • 16 MIN READ

Migrating to Cisco Unified Communications Platform..

More organizations are choosing Cisco as their preferred platform for integrated unified communications (UC), collaboration, video conferencing and contact center solutions.

Whether your organization is considering a complete migration to Cisco, or an extension or upgrade of your current setup, this guide highlights critical areas to address along...

eBooks, Guides, & Reports • 10 MIN READ

IR Prognosis for Unified Communications

Take control of your entire UC environment.

Once UC becomes an integral part of your business you can't wait for problems to strike before you take action. You need to be proactive and ready to solve problems for people, not just processes.

That's easy to say, but in reality it can be difficult and time consuming as you try to correlate events with real-time network and user activity. The complexity of this is compounded when multiple vendors'...

eBooks, Guides, & Reports • 4 MIN READ

Transaction Manager

Do you need to maximize the performance of business critical OLTP environments? Now you can.

Take control with Prognosis Transaction Manager and gain vital performance management insight to: HP NonStop Transaction Manager Facility (TMF) and AutoTMF. Spot patterns in your data and stop problems before they happen.

HP NonStop Remote Database Facility (RDF). Keep disaster recovery and business continuity costs down.

eBooks, Guides, & Reports • 3 MIN READ

The Future of Contact Centers & How to Develop a Winning CX

New Contact Center practices must pivot around embedding quality customer experience into the fabric of the Contact Center. This eBook will cover:

eBooks, Guides, & Reports • 23 MIN READ

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