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Prognosis enables creative deep solutions in real-time, on the..

Customer Stories • 1.35 MIN PLAY

IR Prognosis gives BT end customers cloud Unified...

BT is the leading global communications service provider. They combine their global strengths in networking, cloud-based unified collaboration, hybrid cloud services and security with their deep expertise and global delivery model to be a trusted partner for their customers.

Customer Stories • 2.46 MIN PLAY

Carry an ace up your sleeve with Prognosis

Jon Beaver, Managed Services Platform Engineer at Presidio, outlines how Prognosis has added a layer of professionalism, intelligence and...

Customer Stories

Prognosis is an absolute game-changer for Asurion

Find out why Adam Geffner, Principal Architect at Asurion, thinks Prognosis is an “absolute game-changer.” Adam discusses how Prognosis gives them...

Customer Stories

Juniper Networks move from Reactive to Proactive

Balu Ilag, Senior Telco Engineer at Juniper Networks, details how Prognosis helped them change the way they work by avoiding downtime, saving time...

Customer Stories

Prognosis puts the power back in NTT's hands

Corey Ingleton, Lead Prognosis Architect at NTT, talks about how Prognosis empowered their operators to quickly and confidently monitor...

Customer Stories

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Texas Tech brings chaos into order

Mark Wright and Edmanuel Ferrer-Lebron from Texas Tech University describe how Prognosis helped them change the way they work. Real-time insights...

Customer Stories

Prognosis delivers historical analysis, real-time tracking..

A European banking and financial services company active in forty countries worldwide and serving approximately 10 million customers.

The bank had no...

Customer Stories

IR Testing Solutions ensures bulletproof confidence

Southern Company is one of the largest energy providers in the United States. Based in Atlanta, Ga., Southern Company owns electric utilities in four...

Customer Stories

Prognosis delivers pinpoint accuracy when and where it’s..

Prudential Global Data Services (PGDS) is the IT management arm of the Prudential Group of Companies and manages over six thousand VoIP end points.


Customer Stories

Prognosis helps Snohomish County Public Utility District..

Introducing something new can always cause a little uncertainty.

So as Snohomish County Public Utility District (PUD) No. 1 worked to deploy a new...

Customer Stories

Prognosis finds the needle in the haystack.

What’s going on?

An innovator of contact center solutions was upgrading its Voice over IP (VoIP) infrastructure when big problems struck.


Customer Stories

Prognosis brings flexible and mobile performance insight to..

Strategic Payments Services (SPS) is a successful and modern payments processing company providing a full range of solutions and services for...

Customer Stories

Prognosis unlocks the value of transaction data for Fifth..

Fifth Third Processing Solutions needed a greater understanding of transactions flowing through its distributed point-ofsale applications so it could...

Customer Stories

IP Integration increases business efficiency and improves..

IP Integration Ltd. was experiencing poor voice quality and a lack of visibility into its managed Unified Communications and managed Contact Center...

Customer Stories

Prognosis improves Skype for Business user experience

ROSEN is a worldwide provider of cutting-edge technology solutions in all areas of the integrity process chain suiting a wide range of industries:...

Customer Stories

Prognosis deciphers Skype for Business complexity for..

Swisscom is the number one ICT services company in Switzerland. Their service portfolio covers services such as single private customer over small...

Customer Stories

IR Prognosis enables automated UC health check reports for..

Telindus, is a leader in converged ICT and telecom services in Luxembourg. They provide comprehensive Unified Communications & Collaboration...

Customer Stories

HCL needed a global view of a multi-vendor UC environment..

HCL Technologies supplies VoIP troubleshooting, reporting and service level measurement for one of the largest electric distribution and transmission...

Customer Stories

NSC Global Limited improves voice quality and saves on..

NSC Global Limited was experiencing poor voice quality within its complex multi-vendor UC environment. It was difficult to get to the root cause when...

Customer Stories

Mindray and Prognosis - a winning combination

In Shenzhen, China you’ll find Mindray Medical International Limited, the country’s largest medical equipment manufacturer.

From R&D centers and...

Customer Stories

Black Friday. 72 hours and counting. And Black is turning..

Black Friday, one of the biggest shopping days in the US is just 72 hours away.  And if last years figures are anything to go by, this year’s online...

Customer Stories

Prognosis delivers complex multi-vendor visibility in one..

One of the ten largest banks in the U.S. with over 85,000 employees. Offering a wide range of retail, small business and commercial banking products...

Customer Stories

Wipro was tasked to manage a multi- national company’s..

Wipro was tasked to manage a multinational company’s global Cisco IP telephony system. This meant bringing the right combination of products and...

Customer Stories

Client Services Contact Center protects client..

Missouri based Client Services Inc. is a full service receivables management and teleservices provider.

It takes pride in delivering the best...

Customer Stories

Rabobank Monitors Transactions 24/7

Rabobank, a global leader in the banking industry, authorizes 1.3 billion card transactions a year.

In order to provide 24/7 operations and support,...

Customer Stories

Cabcharge needed more visibility into the Postilion..

To provide more customised payment systems for drivers and passengers, Cabcharge executives made the decision to upgrade their payments switch.


Customer Stories

CSI Maximizing Operational Efficiency with Prognosis for..

Computer Services, Inc. (CSI) is one of the nation’s largest providers of dynamic technology solutions that help financial institutions and corporate...

Customer Stories
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