Customer Stories

CSI Maximizing Operational Efficiency with Prognosis for..

Customer Stories • 3 MIN READ

IR Prognosis gives BT end customers cloud Unified..

BT is the leading global communications service provider. They combine their global strengths in networking, cloud-based unified collaboration, hybrid cloud services and security with their deep expertise and global delivery model to be a trusted partner for their customers.

Customer Stories • 3 MIN READ

Prognosis delivers historical analysis, real-time tracking..

A European banking and financial services company active in forty countries worldwide and serving approximately 10 million customers.

The bank had no intel on what was happening in their wider payments infrastructure. They had inadequate tools to analyze historical credit card transaction declines. During migrations without real-time tracking visibility they couldn’t respond to issues as they were happening, they had to wait until customers were...

Customer Stories • 4 MIN READ

Prognosis delivers efficient alerting and automation

The voice and data team at Sheffield University is part of Corporate Information and Computing Services (CiCS). This group manages wired and wireless data outside the core, and all telephony including the core.

Customer Stories • 3 MIN READ

Prognosis builds a picture that says it all

HandiCall provides dynamic customer services operations across several locations in France including Chartres, Tours, Bordeaux, Lyons and Paris.

The services it offers its clients include debt recovery, health insurance, banks, home security systems and Level-1 support for an international petrol company’s petrol cards.

Customer Stories • 3 MIN READ

Prognosis delivers pinpoint accuracy when and where it’s..

Prudential Global Data Services (PGDS) is the IT management arm of the Prudential Group of Companies and manages over six thousand VoIP end points.

Customer Stories • 3 MIN READ

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Prognosis improves Skype for Business user experience

ROSEN is a worldwide provider of cutting-edge technology solutions in all areas of the integrity process chain suiting a wide range of industries: Oil & Gas, Energy, Process, Mining, Manufacturing, Telecommunications and Transportation. ROSEN covers a wide range of assets, including pipeline, tanks and vessels as well as wind turbines, trains, telecommunication towers and many more. ROSEN operates in more than 120 countries and has over 2,700...

Customer Stories • 2 MIN READ

Prognosis helps IT Services Hungary keep communications..

IT Services Hungary was engaged to monitor systems for Hungary’s official telecommunications carrier, Magyar Telekom.

To achieve this Operations Manager Csaba Érsek explains “We needed real-time performance monitoring to manage the custom-application environment running on our NonStop machines.

“Before we used Prognosis we were trying to manage the environment with various stand-alone monitoring tools, but the information was captured in...

Customer Stories • 3 MIN READ

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