Customer Stories • 2.36 MIN PLAY

Prognosis puts the power back in Dimension Data's hands

IR Media

Written by IR Media

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Corey Ingleton, Lead Prognosis Architect at Dimension Data, talks about how Prognosis empowered their operators to quickly and confidently monitor environments, resolve issues and provide a great experience for their customers worldwide.

Topics: Multi-Technology Communications Customer experience Performance management Proactive troubleshooting UCaaS management Real-time monitoring Service Provider Cisco Contact Center Case Study Avaya Video

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