Dave Bottomley – Former Solutions Engineer
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Dave was a Presales Solution Engineer responsible for listening to customers' UC management needs and identifying solutions to meet their needs.
Skype for Business Success: Not Just One Team's Concern
The problem set within the Microsoft Unified Communications (UC) platform i.e. Skype for Business, is different from that of other vendors. Skype for Business relies heavily on other technologies, from various vendors, to be successful. Skype for Business performance is largely determined by three siloes: server, endpoint and networks. But whose responsibility is the performance of each of these siloes? Who is sensitive to anomalies, outages,...
Communications Blog
Troubleshooting Skype for Business: Advanced
Implementing Skype for Business into your organization is one project; maintaining and ensuring high performance of Skype for Business is an entirely different ask. Troubleshooting Skype for Business sits at the center of maintaining high performance. Recently we described where the main Skype for Business challenges lie and we also helped identify where you should start troubleshooting Skype for Business. Now let's look at more advanced Skype...
Communications Blog
Whiteboard Lab: Where Skype for Business Challenges Lie
When organizations are deploying, or looking to deploy, Skype for Business there are many variables to take in to account. Skype for Business challenges are unlike other UC solutions. For example, Cisco largely makes all components of the ecosystem whereas Skype for Business relies on a myriad of technology, from multiple vendors. When you consider endpoints, routers, SBCs, servers and so on, the complexity can cause a challenge for the teams...
Communications Blog
Skype for Business Issues- Where to Start Troubleshooting
Skype for Business is new to many organizations, and for many IT leaders who use this Microsoft tool, it will be their first experience with it. When working to support organizations in optimizing their Skype for Business deployments, the same questions around troubleshooting will arise in Skype for Business, as they do in other vendor platforms, such as Cisco and Avaya. However Skype issues can be different because of the nature of the platform.
