Monitor, troubleshoot, analyze and optimize critical systems

 

IR simplifies the complexity of managing modern communications, payments and infrastructure environments.

Our solutions help you find and resolve performance issues in real-time to ensure your business critical systems are working as they should and user experience is seamless.

See How

Explore our Products

collaboratecollaborate

Solutions to simplify complex unified communications, collaboration and contact center environments.

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transacttransact

Solutions to help manage complex payments ecosystems and turn transaction data into intelligent insight.

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infrastructureinfrastructure

Solutions to optimize HPE-NonStop and build a solid foundation for business critical systems.

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Ford
RMIT
CITI
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Verizon
bankwest
Fannie-Mae
CIGNA-Corporation
Dell
Walgreens-Co
G4S
Accenture
Regions-Financial-Corporation
Capita-Business-Services
NTT-Loog
USAA
TIAA-CREF
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BBVA-Bancomer
Optus
TUI-Nederland-NV

Hear more from our Customers

We have confidence that we can deliver a higher standard with IR Collaborate; I wouldn’t want to be without it now.

University-of-Bristol
Kevin Thomas

Unified Communications Manager, University of Bristol

 

Once we started using IR’s solutions, problems we had been having for 8 to 12 months were solved in less than 3 weeks.

politie-antwerpen-logo
Stijn Haemhouts

Deputy Director of IT, Politie Antwerpen

 

I would absolutely recommend IR. You don’t treat your clients as clients – you actually team them up as your partners and take it further.

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Santosh Patil

Senior Manager, Capgemini

 

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We are IR

The modern world relies on a complex array of technologies to keep turning.

IR’s aim is to simplify that complexity. We provide insights, monitoring and support to keep your business-critical systems running as they should.

More than 1,000 organizations in over 60 countries rely on IR’s experience management solutions.

 

Resources & Digital Events

Choosing between third-party and vendor monitoring tools
Communications Blog • 5 MIN READ

Choosing between third-party and vendor monitoring tools

In the dynamic landscape of unified communications and collaboration (UC&C), monitoring and troubleshooting tools ...

 

The true cost of payment system outages

Outages are inevitable in the financial services space. The complexity and rapidly evolving nature of payments ...

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Why automating UC & CC monitoring is crucial to your enterprise

Enterprises continue to rely on unified communication (UC) and contact center (CC) solutions to enhance workforce ...

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A Guide To The Best Practices For Training Remote Workers

Remote work is now a way of life, and employees in many organizations, both public and private, have adopted a full or ...

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IT Time Crunch tile

The IT Time Crunch

With our increasingly heavy reliance on digital technology, IT teams are having to handle more than ever to keep things running smoothly.

Interested to hear what else your peers have experienced? Download your copy of The IT Time Crunch today.  

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