Best practices for managing IP telephony as a service

Is your IP telephony service meeting critical business objectives? Do you have systems in place to monitor, optimize and report on the service levels your IP telephony system delivers?
 
EMA Senior Analyst Larry Burton and PROGNOSIS Global Product Manager John Dunne answer these questions and more in this webinar where they go beyond the network layer and into the delivery of IP telephony as a critical business service.
 
Over 60 minutes they discuss the unique management approach required to maximize service levels for IP telephony. You will also learn about the solutions you need to monitor your organization’s IP telephony utilization and how effective monitoring and management can significantly reduce operational costs.

Download "Best practices for managing IP telephony as a service" now