Once UC becomes an integral part of your business you can’t wait for problems to strike before you take action. You need to be proactive and ready to solve problems for people, not just processes.
That’s easy to say, but in reality it can be difficult and time consuming as you try to correlate events with real-time network and user activity. The complexity of this is compounded when multiple vendors’ devices are involved, each with its own management tools, interface and requirements.
The good news is that there is a solution to solve such UC management headaches. Prognosis delivers unparalleled insight across blended-vendor environments so you can quickly find the root cause of problems, and decide who’s responsible for fixing them.
Groups of related components show you what’s going on and fast and easily-sharable dashboards provide the insight you need whether you’re in the office or on the go.
This all adds up to reducing the time and energy you and your team take to resolve problems by leveraging the multi-vendor capabilities of Prognosis.
Prognosis Voice Quality 360° gives you the complete human-to-human voice quality picture.
Voice Quality 360 tracks calls and interactions across all network layers, routers, devices, session border controllers, multi-vendor technologies and applications. This delivers the market’s first and only holistic UC&C performance management capability of human to human and human to machine interactions in real time.