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Unified Communications Performance Management

Network Monitoring

Take control of your network performance through clear network visibility and efficient capacity. Have great call quality, every time.

Make end user experience easy. 

Manage the network stack like a pro. Troubleshoot issues like a ninja. Catch the culprits causing poor VoIP call quality. Monitor multi-vendor environment. 

Network monitoring >

Call Quality Troubleshooting

Troubleshooting call quality is what we “do”. 

Prognosis troubleshoots UC call quality issues throughout the network stack: Wi-Fi and LAN, cloud, on-premises and hybrid and troubleshooting PBX and across call quality metrics: out latency, jitter, packet loss and MOS.

Quick and easy troubleshooting means faster resolution time and high QoS.

Call quality troubleshooting >

Proactive Alerting

Proactive alerting puts your organization in control: be aware sooner, respond faster, solve UC performance issues before they become customer facing. We use a suite of analytics for UC Performance Management because one set of analytics isn’t enough. Make sure small problems don’t become big ones and meet SLAs through proactive alerting.

Proactive alerting >

Reporting and Analytics

Don’t get us wrong, we love reports. But they don’t make us tick. What really gets us going is actionable insights from complex info.

Predicting the future. Robots making automatic decisions.

Descriptive analytics, real-time analytics, predictive, prescriptive, cognitive – when it comes to UC diagnostic analytics we cover all bases.

Reporting & Analytics >

Assessment and Testing

You wouldn’t get on an airplane that hadn’t been properly tested. Would you be willing to risk your business on an untested system?

Every second you talk to your customers counts, don’t lose any through a broken system. Testing shines a light on what’s fallen through the cracks.

Network assessment spells out your network capacity, bandwidth, priorities and rerouting paths, meaning you can prove benchmarks and pinpoint weak points.

Assessment & Testing >

Related performance management resources:

Prognosis manages multi-vendor UC environments

Skype for Business UC

Monitor Skype for Business UC Networks

Prognosis helps you achieve network readiness, speedy adoption and ROI with a quality user experience for Skype for Business.

Skype for Business

Avaya UC

Monitor Avaya UC Networks

IR and Avaya’s strategic relationship delivers a winning solution for Unified Communications experience management.

Avaya

Cisco UC

Monitor Cisco UC Networks

Prognosis has ensured voice quality for Cisco Unified Communications since 2000 and as the Cisco environment has evolved, so has Prognosis.

Cisco

More than 1,000 enterprise companies rely on Prognosis for UC Monitoring

Dell
Cisco
HSBC
Ford
T-Systems
Citi

Customer Success

Customer Success - high end service
Customer Success - multi-vendor
Customer Success - identify issues

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