Unified Communications Network Monitoring

Network Visibility & Capacity

Take control of your network performance, through visibility.

It’s easier to solve problems you can see. Monitor your UC network from end-to-end in one view. Clear the fog from your visor, zoom-in on where the flare was raised.  

Empower your team to see where the network is impacting the omni-channel experience. 

Call Quality

Have great call quality, every time.

Get one step ahead of poor, patchy network performance. Proactively monitor your UC network. Get alerts when call quality, video and conferencing are unstable. Avoid downtime. 

Your sales team will thank you for keeping the video chat lights on.

End User Experience

Make end user experience easy. 

Easy to get information quickly, easy to talk to the right person, easy to hear a conversation, easy to read a live chat message, easy to purchase something from your website. 

High QoS means happy customers, and employees!

Managing and Troubleshooting the Network Stack

Manage the network stack like a pro. Troubleshoot issues like a ninja. 

Monitoring and Troubleshooting SBCs & SIP Trunks

  • Multi-vendor environment: check.
  • SBC’s & SIP Trunk monitoring: tick. 
  • Tracking network performance at every stage of the interaction: piece of cake.

Network Monitoring for VOIP

  • Catch the culprits causing poor VoIP call quality.
  • Monitor network performance metrics such as latency, jitter, packet loss, MOS. Track network infrastructure devices; routers, switches, servers.
  • Rule out or find network issues fast.

Troubleshooting PBX

  • Cover all bases when investigating. Monitor and troubleshoot the PBX easily.
  • Monitor Wi-Fi

    • Eyeball wi-fi connectivity to chip away the resolution time.
    • Cloud, On-premises, Hybrid
    • Infiltrate cloud, on-premises and hybrid environments. Leave no stone unturned.

    Watch 3min Prognosis Demo

Related monitoring resources:

Prognosis manages multi-vendor UC environments

Skype for Business UC

Monitor Skype for Business UC Networks

Prognosis helps you achieve network readiness, speedy adoption and ROI with a quality user experience for Skype for Business.

Skype for Business

Avaya UC

Monitor Avaya UC Networks

IR and Avaya’s strategic relationship delivers a winning solution for Unified Communications experience management.

Avaya

Cisco UC

Monitor Cisco UC Networks

Prognosis has ensured voice quality for Cisco Unified Communications since 2000 and as the Cisco environment has evolved, so has Prognosis.

Cisco

More than 1,000 enterprise companies rely on Prognosis for UC Monitoring

Dell
Cisco
HSBC
Ford
T-Systems
Citi

Customer Success

Customer Success - high end service
Customer Success - multi-vendor
Customer Success - identify issues

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