Prognosis Performance Management for - FIS Payments Environments
With the rapid growth in online transactions, performance management that optimizes your FIS payments processing network and ensures that you meet your service level agreements is vital.
This nirvana is not always easily achieved, because most companies have a disparate range of applications running on multiple platforms, and none were designed to work in harmony. So juggling multiple applications and trying to keep all your clients happy, day in and day out, whilst putting out multiple fires, seems to be the way of life in many organizations.
IR Prognosis delivers performance management solutions specifically for organizations that work in a FIS payments environment. These solutions not only make your systems run more efficiently, but enable you to mine your data logs for hidden information, which you can use to retarget service level agreements, and put out all those fires before they impact your clients.
Real-time insight into the performance and transactions throughput of your ATM and POS environments.
Customer-centric, proactive service
Instant alerts based on predictive analytics. Maybe 20 transactions were denied at one retail outlet in the last 15 minutes, or there have been no transactions at all in the last 5 minutes from one issuer – how long would it have taken you to spot these problems?
Usage trend insight
Prognosis uses performance data gathered from many support incidents over many years to let you know the instant any of your thresholds have been breached. It can prescribe and automate recovery under certain conditions.
Minimize customer impact
Having the power to instantly respond to problems within your payments systems helps you meet your service level agreements and minimize impacts on customers.
Prognosis performance management helps manage and optimize your entire FIS transaction network, with massive scalability and flawless integration within existing enterprise management frameworks.