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Latest News

Prognosis chosen for Avaya DevConnect Select Product Program in Asia Pacific

2 Oct 2014
Integrated Research (ASX: IRI) today announced that Prognosis, a real-time performance management solution for Avaya Aura and other unified communications platforms, has been selected by Avaya for the Avaya DevConnect Select Product Program (SPP) in Asia Pacific.

Prognosis Now Certified for Integration with ServiceNow

12 Aug 2014
Integrated Research (ASX:IRI) today announced it has received certification of its integration with ServiceNow. Certification by ServiceNow signifies that Prognosis has successfully completed a set of defined tests focused on integration interoperability, security and performance. The certification also ensures best practices are utilized in the design and implementation of Prognosis integration with ServiceNow.

Integrated Research Revolutionizes Contact Center Performance with new Prognosis Software

10 Jun 2014
Integrated Research announces new software designed to target major contact center system flaws.